Star Trader support

Find the answer to any question

Frequently asked questions

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

When will I know how many activations I’ve received?

Your activations are uploaded onto the site 2 months after you receive them:

 

Activations Received

Jan

Feb

Mar

Apr

May

June

Jul

Aug

Sep

Oct

Activations uploaded to your account

Mar

Apr

May

Jun

July

Aug

Sep

Oct

Nov

Dec

I've forgotten my email address, what should I do?

Ask a Question and we'll send you a reminder.

Why do I need to give you my bank details?

We need your bank details so that we can pay you when your sims get topped up.

You won’t ever have to pay us anything and all payments are safe and secure.


What is Star Trader?

Star Trader is a programme that allows you earn money with O2. You can:

  • Order up to 500 Pay as you Go sims and 50 Mobile Broadband sims at once (depending on your tier).
  • Distribute them to your customers.
  • You'll get paid £5 for every sim activated (topped up for the first time) from 1st January 2015 onwards and every £5 for every Mobile Broadband sim that is topped-up with £10 or more. (Activations received prior to 1st January 2015 will receive £3 commission).