Star Trader support

Find the answer to any question

Frequently asked questions

How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk

What is a standard sim?

Standard sims fit regular phones, excluding some smartphones and the iPhone 5 and 6.

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

What is a combi sim?

Combi sims can be used as a standard sim or as a micro-sim. It will fit in any phone except the iPhone 5 and iPhone 6.


What is a nano sim?

Nano sims are the smallest type of sim card and are currently used in the iPhone 5 and 6.