Star Trader support

Find the answer to any question

Frequently asked questions

I've forgotten my email address, what should I do?

Ask a Question and we'll send you a reminder.

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.

When will I be paid for my activations?

We'll pay you by bank transfer within 10 days after your monthly activations have been uploaded onto the site.

 

The payment will cover commission earned on activations 2 months before.

 

For example, if your sim was topped up on the 1st January, you’ll be paid for the top-up on the 10th working day in March. If you think you should have been paid more than you have been, it may be that we’ll pay you in the next month.

 

All the payments you receive are for sims that have been topped up in the previous 2 months.

How many sims can I order?

This depends on what tier you are.

  • Bronze tier Star Traders can order up to 20 Pay As You Go sims per month.
  • Silver can order up to 125 Pay As You Go sims per month.
  • Gold can order up to 500 Pay As You Go sims  per month.
  • Platinum can order up to 550 Pay As You Go sims per month 

Can I distribute my sims on marketplaces like eBay?

The beauty of being a Star Trader is that you can work on your own terms, whenever, and wherever, you want. This extends to online marketplaces. 

Selling on eBay is a great tactic, as you have the opportunity to be seen by more potential customers. Remember, more activations = more commission. Orders sims. Sell sims. Get paid.